True North Points the Way to Develop High-Performance Organizations

Organizational and team assessments: This is an in-depth look at your organization or team via individual interviews. You help create the questions we ask in a confidential interview. We then survey your participants regarding critical organizational and leadership issues. A summary report delineates strengths, weaknesses and recommendations. The organizational assessment helps by:

• Getting a clear representation of existing strengths and development areas
• Developing trust and buy-in for the program from participants
• Establishing an accurate current reality to customize the training and measure it's success
• Creating real-life scenarios to explore in trainings

Emotional Competence Inventory (ECI): Is a 360-degree online feedback survey. The ECI was created by Daniel Goleman and Richard Boyatzis - the principal leaders in the field of Emotional Intelligence. We are certified in the use of the ECI by the Hay Group, who are also the administrators. Participants get a 22 page report depicting where they are (average or star) on 18 Emotional Intelligence Competencies. Ten to twelve raters are included such as the participant’s manager, peers, direct reports, client/customers and others. The ECI is then used extensively in True North coaching and leadership programs.

Organizational & Leadership Assessment

True North Points the Way to Develop High-Performance Organizations
Organizational Climate Survey (OCS): Is an online survey where only direct reports give feedback to their leader about the team climate. The leader gets feedback about the climate factors, which they greatly influence, such as clarity, standards, responsibility, flexibility, rewards and team commitment. Team meetings are conducted to create actions to enhance the climate.

Inventory of Leadership Styles (ILS): Is an online survey which direct reports give feedback to their leader about their leadership style. Good leaders know they need to use different leadership styles at different times to be successful. The ILS will give them feedback on six leadership styles their team sees them using and their frequency. Subsequent meetings with a True North coach helps develop strategies to maximize the use and overall balance in leadership styles.

Myers-Briggs Type Indicator (MBTI): Is the most used preference survey of its type. Participants take it online and receive an eighteen-page report delineating their preferences and how to improve communication, decision-making and managing change and conflict. The MBTI is used in True North's coaching and leadership programs for understanding oneself and managing relationships better.

Coaching Report for Leaders: Is an online self-assessment used to better understand your preferences, attitudes and behaviors in key dimensions of management and leadership. Strengths and development opportunities are listed for eighteen competencies in Self-management, Organizational Capabilities, Teambuilding and Teamwork, Problem-Solving and Sustaining the Vision. Action steps are listed in the seventeen-page report.

Emotional Quotient Inventory: Is an online self-assessment based on the competencies of Emotional Intelligence. A twenty page report gives you feedback based on a comparison group on where your Emotional Quotient lies on eighteen factors. Tips and strategies for actions are included.

To learn more about this, please contact us.