Today' leadership challenges require more Emotional Intelligence.
WHY NOW: CONVERGING CHAOS

We are in the middle of a leadership “double whammy.”

1. We are in the midst of what is being called the “great recession.” The country lost 8.4 million jobs from 2007-2009, four times the net losses in the recession of the 1980s and 1.2 million more than previously estimated. The LA Times reports this  “severe destruction of jobs since December 2007, when the recession began, means that it will take years for millions of distressed families—and the economy as a whole—to climb back from what is being called the Great recession.” 

2. We are approaching the largest turnover of human capital in our history, as 40% of the American workforce will be eligible to retire in 2010. There is a projected shortfall of 10 million workers that leaders will have to contend with in the next few years. 

 The questions leaders have to face today are abundant:

• Will I have a job?
• Will my people have jobs?
• How do I motivate the ones who are here?
• How do I keep my best people from leaving and finding more secure work?
• How do I train the ones who are here for the next challenge and to be our new stars?
• How do we deal with more work and fewer people?
• How do we all manage our stress and enjoy work more?
• How do we do our best work with all that is going on?
• How do I hire the best people who can be our next stars?
• How do I manage myself to keep all this in perspective and perform at my best?

David Rock has said the brain knows only two states: Is this situation a threat to me (with the inherent fear)? Or is this situation a reward (with possible release of pleasurable brain chemicals, such as dopamine)? As you read the questions above, which state does your brain go into? 

This site www.truenorthleadership.com has resources and assessments to establish where you are on EI and tools for improving your EI. The good news is you can improve your EI with some focus and practice.

Dear Leaders:

This time of Thanksgiving and the upcoming holidays is a great time to think of those who have enriched your lives. Giving specific praise and thanks helps build your relationships. We now know that the recipient’s brain releases dopamine when they hear unexpected praise it acts as a brain reward.

Find below:

1. Praise and Your Brain- 3 Feedback steps
2. What's NEW and FREE
3. New conference call technology
4. BUY Leaders' Playbook NOW for FREE BONUSES

1. Praise and the Brain: In organizations a 3:1 ratio of positive to negative interaction has been proven to enhance performance, improve engagement and retention. The release of dopamine is one reason it is so powerful. (Fredrickson, Positivity)  Dopamine is commonly associated with the pleasure system of the brain, providing feelings of enjoyment and reinforcement to motivate a person proactively to perform certain activities. Dopamine is released (particularly in areas such as the nucleus accumbens and prefrontal cortex) by naturally rewarding experiences such as food, sex, drugs, and neutral stimuli that become associated with them. (Wikepedia)  So you are giving them a naturally lift or high. They will feel good and so will you.

3 Steps for Powerful Feedback:

1. It should be specific, point the behavior without interpretations.
2. You should tell them why it is important- use why’s, becauses or state the impacts of the behavior
3. t should be as immediate a possible

“I really appreciate you getting the report to me on time.”
“I can see you worked really hard on this, gathered input from others, checked with me before the final was done and it looks really professional. This is a great example of quality of work we want from you here. Thanks again.”
This will take less than 40 seconds to say and will carry huge benefits. They will want to do a good job again and get more of the dopamine release.
A feedback tool is one of the Leadership Keys, you can view here.
http://www.truenorthleadership.com/Pubsprods/cartstyle/leadership-keys-field-guide.html

2. What's new and FREE:
   
   1. Leadership Development News: Internet radio show. We have the top leaders, authors and consultants sharing their secrets on VoiceAmerica's "Leadership Development News" join me and my co-host Dr. Cathy Greenberg, and YOU can access them for FREE. Click below for other great interviews with Dr. Ken Blanchard, Dr. Matt Lieberman a Brain Neuroscientists, Marshall Goldsmith, David Allen on Getting It Done and Dr. Noel Tichy.  http://budurl.com/kfza
   2. FREE EI tools: Want to raise your Emotional Intelligence and exceed expectations on your next review? We now have our popular EI Assessment and Derailer Detector available for FREE on our website along with how to turn it into an action plan for you to use with your teams. If you don't have these yet go to: www.truenorthleadership.com to get your FREE assessments.
   3. NEW: Watch for our new services and products for 2010
      
      • My book and EI strategies as an elearning program
      • “Rellyteles”: Teleseminars focusing on improving Emotional and Social Intelligence skills

3. New conference call technology
   Recently, I discovered a new teleseminar service called MaestroConference. And so far I love it! I will be using it for an exciting elearning program!  
   Check it out!
   http://maestroconference.com/specials?w=tryit&p=a843 <----- Free Trial
   Order Leaders' Playbook with $84 of FREE BONUSES NOW.  It is a resource of over 100 tools and strategies, including:
   
   1. EI profiles (9)- Famous leaders demonstrating their EI competencies and Derailers, such as Rudy Guiliani, Bill Clinton, Google's Sergey Brin, GE's Jeffrey Immelt and eBay's Meg Whitman
   2. Star Secrets - Four (4) interviews with Stars in Confidence, Teamwork, Developing Other and Communication
   3. Coach's Corner -10-24 strategies each in Confidence, Teamwork, Developing Others, Communication and Empathy
   4. Assessments: (7) Such as the EI Star Profile TM, Derailer Detector TM and the Meeting Menace Checklist TM.
   5. Team Activities - Four (2) hour sessions with instructions and debriefing questions

4. BUY NOW
   
   1. 'If you're looking for the plays and strategies to raise Emotional Intelligence, this is the handbook.'
      Jack Canfield, Co-creator, Chicken Soup for the Soul,
      Co-author, The Success Principle TM
      Buy the book NOW and receive $84 of special bonuses
   2. BUY NOW and receive a FREE Leadership Keys, the Leadership Keys Field Guide and 2 CD Field Guide audio, along with the book 101 Ways to Improve Your Life, click here:
      http://www.truenorthleadership.com/Pubsprods/cartstyle/leaders-playbook-bundles.html

Relly Nadler, Psy.D. is the CEO for True North Leadership, Inc., an executive and organizational development firm, based in Santa Barbara, CA.

For more information about Leaders' Playbook, EI training and coaching and other products and services go to: www.truenorthleadership.com