Organizational Climate Survey (OCS): Is an online survey where only direct reports give feedback to their leader about the team climate. The leader gets feedback about the climate factors, which they greatly influence, such as clarity, standards, responsibility, flexibility, rewards and team commitment. Team meetings are conducted to create actions to enhance the climate. Inventory of Leadership Styles (ILS): Is an online survey which direct reports give feedback to their leader about their leadership style. Good leaders know they need to use different leadership styles at different times to be successful. The ILS will give them feedback on six leadership styles their team sees them using and their frequency. Subsequent meetings with a True North coach helps develop strategies to maximize the use and overall balance in leadership styles. Myers-Briggs Type Indicator (MBTI): Is the most used preference survey of its type. Participants take it online and receive an eighteen-page report delineating their preferences and how to improve communication, decision-making and managing change and conflict. The MBTI is used in True North's coaching and leadership programs for understanding oneself and managing relationships better. Page 1 Page 3

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